Privacy Policy

  1. General
    This Privacy Policy applies to the personal data (hereinafter, « Data ») that we collect about You for the purpose of providing you with the services that we exclude. This Policy describes the processing we carry out in relation to the Data we collect from our website (hereinafter referred to as the « Site »). The terms used in this Privacy Policy have the meaning attributed to them by Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement. of this data (hereinafter « GDPR »). By using our Site or by communicating your Data to us, you will apply the practices described in this Privacy Policy. If you do not accept the terms, please do not use our Site and do not communicate your Data to us. In this case, you have not benefited from all the services and other advantages offered by BESPICY SRL
  2. Contact details of the Data Controller
    BESPICY SRL, whose registered office is located at Chaussée de Tirlemont Sauv. 90/23 5030 Gembloux (Belgium) and registered with the Banque Carrefour des Entreprises under number BE 0894.751.952, is responsible for processing the Personal Data that you provide to us directly on our Site: https://be-spicy. com/
  3. What Data do we collect about you, for what purposes and on what legal basis?
    3.1. Data that we collect directly from you.
    This is Data that you voluntarily communicate to us: through our Website when you contact us by email.
    We use this Data to be able to contact you again and respond to your requests for information or assistance and to satisfy your requests. The legal basis for the processing is your consent, when you subscribe to our newsletter via the online form or by telephone. We use this Data as part of the management of our customers. The legal basis for the processing is the necessity for the performance of the contract to which the party concerned is a party. We may also use this Data for the purpose of conducting market research or promotional campaigns regarding our products and services (legitimate interest of the controller). If you no longer wish to receive such information, you can let us know by e-mail to [email protected] or by post to the address of the operating headquarters.
    When you want to join our team and you send us your CV to our following email address: [email protected].
    We use this Data in accordance with our Recruitment Privacy Policy. When you contact us for assistance or contact our various services by telephone, you may have to provide us with information about yourself, the nature of your call and other information to answer our questions. In this case, your Data is used to respond to your requests for information or assistance. BESPICY SRL only processes your Data to the extent necessary for the purposes for which they were obtained.
    3.2. Data we collect when you interact with the Site
    Our site uses cookies « . By using it, you agree to receive cookies on your computer, tablet or smartphone. It is thanks to cookies that we can offer you optimal navigation on our Site (for example, these help us to remember your preferences during your visit).
    In certain circumstances, our Website and applications will provide you with social plug-ins from different social networks. If you choose to interact with a social media site such as Facebook or Twitter (for example by registering an account), your activity on our Site or through our apps will also be accessible on that social media site. If you are connected to one of these social networks during your visit to our Site or if you interact with one of the social plug-ins, the social network site may add this information to your respective profile on this network according to your privacy settings. If you wish to prevent this type of Data transfer, please log out of your social network account before accessing our Site, or modify the privacy protection settings of the application, if possible. Please read the privacy policies of these social networks for detailed information on the collection and transfer of personal information, your rights and how you can obtain satisfactory privacy settings.
  4. How long do we keep your Data?
    We will keep your Data for the time necessary for the normal management of the company. (Maximum 3 years)
  5. To whom can your Data be transmitted?
    Your Data will not be communicated to third parties except in the context of the application of a legal or regulatory provision or for the purposes of normal business management.
    BESPICY SRL also requires its subcontractors to comply with Data protection legislation and provide sufficient guarantees as to the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of data protection legislation and guarantee the protection of your rights. As a matter of principle, we do not sell or disclose, in any way, the Data that we collect about you to third parties.Your Data may only be communicated for marketing purposes to BESPICY SRL partners if you have given your express consent to such communication.
  6. What are your rights?
    6.1 Right of access
    You have the right to obtain from BESPICY SRL confirmation that Data concerning you is or is not being processed and, when it is, access to said Data, by sending an email to privacy@be-spicy. com or mail to the address of our place of business.
    6.2 Right of rectification
    You have the right to demand that incorrect Data be corrected and that Data that is inappropriate or no longer useful be deleted by sending an email to [email protected] or by sending us a written request by post to the address of the operational offices. We draw your attention to the fact that you are at all times required to verify the accuracy of the Data that you communicate to us.
    6.3 Right to be forgotten
    When you no longer wish your Data to be processed and you meet the conditions to request the right to erasure, we will then delete your Data from the Databases.
    This deletion will be made within the month following the notification of your request, unless their conservation proves necessary to comply with a legal obligation or for the observation, the exercise on the defense of legal rights.
    6.4 Right to portability
    To the extent necessary, you will also have the right to the portability of your Data in accordance with applicable Data protection laws.
    6.5 Right to object
    You also have the right to object to any use of your Data for prospecting purposes. You can at any time, free of charge and without having to present any justification, exercise your right of opposition by sending an email for this purpose to the following address: [email protected] You may also unsubscribe from marketing messages by following the unsubscribe instructions included in each marketing message sent to you. We will honor your request(s) as soon as possible.
    6.6 Right to restriction of processing
    Finally, you have the right to obtain from BESPICY SRL the limitation of the processing of your Data, in accordance with applicable Data protection laws.
  7. Information about children
    As a general rule, we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from children under 13, we will take steps to delete the information as soon as possible, unless we are required by applicable law to retain it.Where we know that a child is over 13 but considered a minor under applicable law, we will obtain parental/guardian consent before using that child’s personal information.
  8. Links to other websites and services
    Our Site may contain links to third-party sites, and some of our services give you access to third-party services (such as social networks). We have no control over how third-party sites and services process your personal information. We do not audit third-party sites and services, and we are not responsible for such third-party sites and services or their privacy practices. Please read the privacy statements of third-party sites or services that you access from our Site or services.
  9. Sensitive data
    You may not send or disclose Sensitive Personal Data to us (e.g., information relating to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal record or union membership) on or through the Site or by any other means.
  10. Security
    We have developed technically and organizationally appropriate security rules to prevent destruction, loss, falsification, modification, unauthorized access, accidental communication to third parties, as well as any other processing not authorized Data. The number of employees having access to your Data is restricted and this access takes place only insofar as it is necessary for the performance of their functions.
  11. Disclaimer
    The liability of BESPICY SRL will be limited to direct damage, excluding any indirect damage. Comex can never be held liable for damage deemed indirect such as, without this list being exhaustive, loss of Data, financial or commercial prejudice, loss of profits, increase in overheads, disruption of planning. In addition, BESPICY SRL cannot be held liable for any damage resulting from illegitimate manipulation committed by third parties on the Data (theft of Data, viruses, phishing or other computer offences).
  12. What happens in the event of a dispute?
    f you believe that we are breaching one of our legal and/or contractual obligations, we invite you to contact us by email at [email protected] or by post at the address of our headquarters. We will make every effort to follow up with you as soon as possible. Any claim, complaint or grievance is addressed to the address of our headquarters. In the event that our response does not give you satisfaction, you have the right to lodge a complaint with the competent supervisory authority.
  13. Law and jurisdiction
    These provisions will be governed, interpreted and executed in accordance with Belgian law, the only applicable law, in the event of a dispute. Any dispute that could not be settled amicably within a period not exceeding one month from its occurrence, this period may be extended by mutual agreement, may be brought by the most diligent party before the Courts. and French-speaking courts of the judicial district of Namen which will have sole jurisdiction.
  14. Entry into force
    This Policy was created and entered into force on 01/05/2018. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. We advise you to visit this page regularly and read the most recent version of this policy. Indeed, your use of this Website after the publication of modifications made to these conditions will constitute your acceptance of these modifications. Without prejudice to the foregoing, we will not retroactively make any material changes to our use of your Personal Data without your consent.
  15. Use of cookies
    What are cookies? Cookies are small information files automatically saved on the hard drive of your computer when you visit a site. These files include a unique identification number. Why does BESPICY SRL use cookies? These cookies facilitate your visits and speed up your subsequent access to the site. They are also used to personalize the site according to your preferences (browsing preferences, language, display resolution, etc.), adapt our offer and submit product recommendations to you. Cookies make it possible in particular to prevent you from always receiving the same information or from having to re-encode your data during visits to our site. These cookies may also be linked to your personal data, in particular your electronic contact details communicated during your registration or your access to one of our online services, in order to send you, for example, personalized advertisements which are specifically intended for you. Cookies also make it possible to analyze the use of the site to identify and eliminate any malfunctions.
    You do not have to allow the use of cookies in your browser to be able to access our site. However, you will not be able to order on our site if your cookies are disabled.
    How long are these cookies saved?
    Cookies are stored for a period of one year.
    Can I refuse cookies?
    The configuration of most browsers allows you to accept or refuse cookies, and to be informed each time a cookie is used. You are free to refuse these cookies, although this may affect navigation and the functionality of the services on the site. Please consult the help function of your browser for more information.
    BESPICY SRL uses cookies issued by third parties. What does this mean?
    Our site contains cookies issued by third parties. The purpose of these cookies is to collect navigation information and to determine the advertising content likely to correspond to your centers of interest.
    Google Analytics
    Our website works with Google Analytics, a web analytics service of Google, Inc. Google Analytics uses a cookie to evaluate the use of our site and allows us to compile reports on the activities on our website. This helps us understand how visitors use our site. You will find more information about the processing of data by Google Analytics, via this link
    Use of sharing tools
    Our website uses some social media tools in the form of share buttons that make it easy for visitors to share information with their friends on certain social networks. Therefore it is possible that, by visiting a page on which such a plug-in is included, you are confronted with cookies from these websites. These sites are not managed by BESPICY SRL. By using these links, you agree to the privacy policies of these sites. These sites may also set a cookie if you are connected to their services. In this way, they can also collect data in order to show you, on other sites, advertisements that they consider relevant according to your interests. Via the website you can manage your advertising preferences.
  16. Contact
    If you have any questions regarding this Privacy Policy or our privacy practices, please contact us by email at [email protected]. You can also contact us by mail at our registered office address.